Mercedes Benz Automotive Warranty Administrator

Remote
Full Time
Experienced

Because of our amazing growth in the marketplace, we have multiple Mercedes Benz Warranty Administrator positions available to join the other 220 warranty administrators on our team. This is a great opportunity for any experienced Mercedes Benz Warranty Administrator with the potential to work from home and focus solely on warranty administration for our Mercedes Benz dealerships. 

SUMMARY OF POSITION:

The position REQUIRES previous Automotive Dealer experience managing warranty claims as outlined below.  They must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. 

REQUIRED EXPERIENCE:

  • Previously held position as a Warranty Admin in a franchised Automotive Dealer

QUALIFICATIONS / REQUIRED SKILLS:

  • The ability to motivate others to achieve their highest potential particularly those within the dealership
  • Good working knowledge of DMS software
  • Knowledge of automotive dealership service departments
  • Knowledge of warranty accounting processes
  • Proficient at reading technician stories and applying appropriate labor codes
  • Certified or trained in at least 1 manufacturer

CORE RESPONSIBILITIES:

  • Review claims for manufacturer's compliance with policy and procedures
  • Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
  • Book claims
  • Close claims
  • Submit claims for payment
  • Accounting and clearing differences in payment
  • Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
  • Maintain appropriate certifications and knowledge of updated P&P
  • Help dealerships stay compliant with manufacturer’s policy

JOB LOCATION:

  • Work remotely in the U.S. or at our Greenwood Village, CO office if close enough.

BENEFITS AND COMPENSATION:

  • Free Health Insurance for employee
  • Free dental and vision care for employee
  • 6% 401K match available 
  • Guaranteed Salary for first 90 days during probationary period
  • Commission only after 90 days
  • $45k-$65k per year

IN SUMMARY:

  • Long standing, stable company with huge growth potential
  • Being treated like the auto professional you are
  • Ability to make a good income based on your ability
  • Do what you like in an environment of respect
  • Great benefits
  • Working from home and avoid the drive
     

WHO WE ARE: 

Automotive Warranty Network, Inc, is the largest auto warranty claims management company.  As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator.  You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company.  We offer the very best in warranty processing services, warranty training and warranty auditing for over 1000 very satisfied clients and have for over 35 years.

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