Warranty Auditor/Trainer

Remote
Full Time
Experienced

Because of our amazing growth in the marketplace, we have a need for an Auditor/Trainer in our Auditing department. This is a great opportunity for any experienced Service Manager or Warranty Administrator with extensive past dealership fixed ops and warranty experience, to work from home. We work with nearly every manufacturer in the country, and we do it the right way.  If you want to focus on one thing and that is being the best Warranty Auditor, please apply today. 

SUMMARY OF POSITIONS:

The position REQUIRES previous Automotive Dealer experience managing warranty claims and service departments as outlined below.  They must demonstrate excellent customer service through accurate claims auditing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity.

REQUIRED EXPERIENCE:

  • Previously held position as a warranty manager/service manager in a franchised Automotive Dealer

QUALIFICATIONS / REQUIRED SKILLS:

  • The ability to motivate others to achieve their highest potential particularly those within the dealership
  • Good working knowledge of DMS software
  • Knowledge of automotive dealership service departments
  • Knowledge of warranty policy and procedures
  • Proficient at reading technician stories and applying appropriate labor codes
  • Certified or trained in at least 1 manufacturer

CORE RESPONSIBILITIES:

  • Review claims for manufacturer's compliance with policy and procedures
  • Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
  • Knowledge of factory policies in regards to booking and coding claims
  • Excellent communication skills with both internal departments and dealers
  • Knowledge of correct process for submitting claims for payment
  • Maintaining appropriate certifications and knowledge of updated P&P
  • Help dealership stay compliant with manufacturer’s policy

JOB LOCATION:

  • Work remotely in U.S. or at our Greenwood Village, CO office if close enough.

BENEFITS AND COMPENSATION

  • Free Health Insurance for employee
  • Free dental and vision care for employee
  • 6% 401K match available 
  • Salary range $65k-$75k per year

IN SUMMARY

  • Long standing, stable company with huge growth potential
  • Company focus on promoting from within
  • Being treated like the auto professional you are
  • Ability to make a good income based on your ability
  • Do what you like in an environment of respect
  • Great benefits

WHO WE ARE:

Automotive Warranty Network, Inc, is the largest auto warranty claims management company.  As a family-owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have in service department claims auditing.  You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company.  We offer the very best in warranty processing services, warranty training and warranty auditing for over 1000 very satisfied clients and have for over 35 years

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