Automotive Warranty Administrator - Greenwood Village, CO

Greenwood Vilalge, CO

Full Time

Mid Level

Automotive Warranty Network, Inc, the leader in comprehensive warranty claims management for auto dealers has multiple Special Warranty Assistance Team (SWAT) CSI - Warranty openings in our Warranty Administration team.

SUMMARY OF POSITION:

The Automotive Warranty Specialist will demonstrate excellent customer service, flexibility and sense of urgency while maintaining a presence of professionalism and integrity. This is a highly important job in our organization. We grow at a rate of 1 new client everyday. We have a team that intakes these new clients and evaluates their current status - they evaluate:

SPECIFIC PERFORMANCE RESPONSIBILITIES:

Current warranty receivables schedule status
Current warranty open RO list
Current claims in the manufacturer submission site
Develop, as a team, a plan to organize and execute the processes necessary to catch the dealer up as soon as possible
This team will also be called upon to assist in warranty coverage as becomes necessary for vacation coverage.
Hours will be set up in monthly shift rotations for early day coverage and later day coverage. No night shifts required. No Sundays, ever.
Members of this team will also need to become available to be part of a Saturday coverage rotation along with other administrators and team leaders.

QUALIFICATIONS / REQUIRED SKILLS:

Problem-solving skills and ability to adapt to the change that comes from a rapidly growing company is essential.
The candidate will eventually learn all auto manufacturers’ warranty systems and all auto industry Dealer Management Systems (computer systems).
Deep support and training will be constantly available.

JOB LOCATION:

This is an in-office position at our offices in Greenwood Village, Colorado.

PAY:

40K-50K depending on experience

REQUIRED EXPERIENCE:

Dealership warranty administration experience and dealership exposure to DMS is necessary. This is a salaried position with starting amounts commensurate with experience.

WHO WE ARE:

Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family-owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1200 very satisfied clients and have for over 35 years.

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Please select which DMS software you are familiar with* CDK (formerly ADP)ReynoldsDealertrackOther

Please select which accounting functions you have performed as a warranty admin* Reconcile SchedulesPost Credit MemoCreate Journal Vouchers and adjustmentsPost Journal Vouchers and adjustmentsNone

Do you look up every labor operation, and book and code each claim currently?*

What is your preferred manufacturer to process warranty claims for?*

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